Shipping Information

Explore our available shipping options to find the best delivery method for your order. Choose the one that suits your needs and enjoy fast, reliable service.

THE COURIER GUY (TO DELIVERY ADDRESS OR COURIER COUNTER TO COURIER COUNTER)

  • Delivery by Courier – currently R100 per delivery for urban areas but should the Courier adjust the rate, the rate on our website will be adjusted accordingly.

PAXI (FROM PEP STORES BRANCH TO PEP STORES BRANCH)

  • Delivery by Paxi (the Service provided by Pep Stores) – within 7 – 9 business days R60 for urban areas.
  • Should the service provider adjust the rate, the rate on our website will be adjusted accordingly. This is delivery by the service provider from one Pep Stores Branch to another Pep Stores Branch. In your email confirming your Order, you will be requested to provide the Pep Stores Branch you would like your package to be delivered to. Your package should be collected at the Pep Stores Branch you selected.

PUDO LOCKER TO PUDO LOCKER

  • Delivery by PUDO – currently R60 from Locker to Locker
  • Should the service provider adjust the rate, the rate on our website will be adjusted accordingly. This is delivery by the service provider from one PUDO Locker to another PUDO Locker. Your package should be collected at the PUDO locker you selected.

SHIPPING TIMELINE

Shipping your order (i.e., delivering it to the third party that you selected to perform the delivery) will be done within 2 – 4 days after Confirmation of receipt of your Order. Softees.co.za reserves the right to change the delivery lead times.

We will do our best endeavours to effect deliveries within the above stated time.

Any person other than yourself who receives the products at the delivery address is presumed to be authorised to accept delivery on your behalf. Should no-one be in attendance at the time of delivery, the deliverer will keep the products. The delivery service will attempt to contact you in order to arrange for an alternate delivery time. We reserve the right to charge an additional delivery fee should it be required in the circumstances.

We have outsourced all delivery arrangements. Accordingly, we cannot, to the extent permitted by law, be liable for any damage suffered or loss incurred by reason of any acts or omissions of the deliverer, its directors, employees, sub-contractors, agents, representatives and/or affiliates.